Privacy Policy

This policy explains what BornTall Digital (“BornTall”, “we”) collects when you use borntall.digital, the free AI Visibility audit, the client dashboard and our services, and the choices you have.

What we collect

• What you give us. Your name, email, business name, website, location and competitors when you run an audit, book a call, sign in, or are invited to the dashboard.
• What the service generates. Scores, AI answers about your business, research on your business and competitors, reports, and when reports were opened.
• Technical data. IP address (stored as a one-way hash for rate limiting), browser type, pages viewed, and a bot check from Cloudflare Turnstile on the audit form.
• On our clients’ websites. When a business we work with adds our visit script to its site, we record one visit per browser session for that business: the page landed on, the referring site or campaign, and the browser type, with the IP address stored only as a one-way hash. The script sets no cookies. We use this only to show that business where its visitors come from, and keep it for as long as the business is a client.
• Email activity. When you reply to our email, the reply and its headers so we can route it to the right conversation.

How we use it

• To run the audit and dashboard: your business details and the questions buyers ask are sent to AI providers to obtain answers.
• To email you reports, scheduled updates, sign-in codes and replies to your requests.
• To operate, secure and improve the service, including rate limiting and abuse prevention.
• For our own sales follow-up when you request an audit or a call, which you can decline at any time.

Who we share it with

We share data only with providers needed to run the service, under their own terms: OpenAI, Google, Anthropic, Perplexity and xAI (AI answers and research), Supabase (database and authentication), Vercel (hosting), Postmark (email), Cloudflare (bot protection) and Cal.com (scheduling). We do not sell personal information. We may disclose information if required by law or to protect rights and safety.

Retention

Audit reports expire 90 days after they are created. Dashboard data is kept for as long as the business is a client and for a reasonable period afterwards for records, unless you ask us to delete it sooner. Hashed IP data used for rate limits is kept for 30 days.

Your choices

• Ask us to access, correct or delete your personal information by emailing hello@borntall.digital.
• Opt out of marketing email by replying or using the unsubscribe link where provided. Transactional email, such as sign-in codes and reports you asked for, continues while you use the service.

Security

Access to client data is restricted by account membership and database-level policies, and staff access is limited to what is needed to provide the service. No system is perfectly secure; tell us at the address above if you believe your data has been exposed.

Children

The service is for businesses and is not directed at children under 16. We do not knowingly collect their information.

Changes and contact

We may update this policy; the date above shows the current version. Questions and requests go to hello@borntall.digital. BornTall Digital is based in Bucks County, Pennsylvania, USA.