After-hours call handling, smart dispatch, job documentation, parts lookups. We build agents that make your field team faster and your customers happier — without a bigger office staff.
Field service businesses operate on thin margins and tight schedules. One missed call, one wrong part, one bad dispatch decision can undo the day.
Your best leads call at 9pm. A voicemail is where they become your competitor's customer. Someone has to be answering — and it shouldn't cost you a full employee.
The right tech for the right job means knowing who's closest, who has the right parts, and who has the skill. That knowledge lives in one person's head.
Techs in the field calling the office to find out if a part is in stock — or driving back to the shop when it wasn't. Time and fuel, gone.
Photos, notes, signatures — collected inconsistently and uploaded when someone gets around to it. Disputes happen because the record is incomplete.
Unpaid invoices sit in a spreadsheet. Follow-up is whoever has time. 45-day receivables are common when it should be 15.
"What time is the tech coming?" No one should have to make — or answer — that call. But it's coming in ten times a day and pulling someone off more valuable work.
These are the patterns we see in every field service business from HVAC to plumbing to landscaping. We start with one and expand.
Answers the phone at 9pm, qualifies the issue, triages urgency, and books the appointment or escalates to on-call. Every call answered, logged, and actionable by morning.
Reads the job, checks tech locations, skills, and truck inventory, and recommends the right dispatch. Dispatcher approves in one click instead of guessing.
Techs voice-query the agent from the field. It checks inventory, flags alternatives if the part is out, and can trigger a warehouse pick — all without calling the office.
Techs complete a voice-driven post-job checklist. The agent writes the job notes, attaches the photos, captures the signature, and closes the work order automatically.
Flags overdue invoices, drafts a personalized follow-up based on customer history, and sends on a schedule — polite escalations from reminder to urgent.
When the tech is dispatched, the agent notifies the customer with the tech's name, ETA, and a real-time tracking link. No more 'when is someone coming?' calls.
We deploy AI the way your security team needs it — designed in from day one, not bolted on.
Built on Azure OpenAI, AWS Bedrock, or Google Cloud. Best for teams that want to move quickly and lean on the latest models without managing infrastructure.
Dedicated cloud infrastructure, single-tenant. Full audit logging, no cross-tenant exposure. The middle path most of our clients land on.
AI models running inside your own network on your own servers. Zero data transmission to third-party providers. The right call when data cannot leave the building.
Every consultant and engineer is based locally. No overseas handoffs, no time-zone scrambles.
We align every technical decision with the business goal underneath it. Then we build the right thing.
We tell you what we built, what it cost, what it saved, and what is genuinely uncertain. If something is not working, you hear it from us first.
Free assessment, custom roadmap, measurable results. We start small, prove it works, then expand.
We sit with your team for a week. Map every repeating task, rank by hours saved × probability of success. Includes a security and data-residency review. At no cost.
A custom plan around your top 3–5 use cases — clear timelines, costs, expected outcomes. You decide what to green-light.
We implement, train your team, and measure. By day 90 you have a working agent in production and a number on the wall showing what it saved.
Start with a free conversation about where AI can make your field team faster and your office smaller.
Free consultation · No obligation · Results in 90 days